Giving FAQs

What platform do you use for giving?

We use an online platform called Planning Center to manage all aspects of our church, including giving. All online donations are processed securely by a payment processing company called Stripe, and all in-person (debit & credit) donations are processed securely by a payment processing company called Square.

All donations received are recorded by Planning Center to ensure your Tax Receipt is up-to-date.

How do I view my Giving History?

You can access your giving history & previous tax receipts/giving statements online by logging in to Planning Center using the link below. 

Access my Giving History 

Will I receive a tax receipt/giving statement?

Gateway provides annual giving statements to everyone who has given during the period of the statement. These statements are automatically sent to the email address we have on file, and as such our ability to provide you with a statement is based on having your most up-to-date contact information.

Please login to your Planning Center account using the link below to keep your contact information up-to-date.

Login to Planning Center 

What is the deadline for annual contributions?

Online donations must be completed by 11:59 pm MT on December 31st to be included on your giving statement for that year. Cash and check contributions must be received by December 31st to be included.

What is Planning Center?

Planning Center is our church management platform that allows you to give a single gift, or schedule recurring giving using your bank account, debit, or credit card.

Help! I can't give online!

Having problems giving online? We would love to help! Contact our support team via the website chat or via email at [email protected]

Please note – most issues are caused by issues within your browser that are out of our control. Some simple tests you can do on your own are:

  1. Try giving through another browser/on another device
  2. Try giving through Incognito Mode on your browser

If you are using Internet Explorer, please use a different browser as Internet Explorer is no longer supported.

Other Questions

If you have any questions not answered by this FAQ, please feel free to reach out to our Financial Director via email at [email protected]